What Does It Take to Create a Bespoke Solution for You?

In the wood coatings industry, every production line, substrate, and finish requirement is unique. That’s why off-the-shelf solutions often miss the mark when it comes to performance, productivity, and profitability. At Redwood, we understand these challenges deeply — and we believe that a tailored approach is the key to unlocking better results for our customers.
Our proven method — the 4 E’s Solution Cycle — is at the heart of how we work. It’s not just a process; it’s a partnership. By focusing on Exploration, Evaluation, Execution, and Enhancement, we ensure every wood coating or adhesive system we recommend is designed specifically around your business goals.
Exploring Your Needs — The Foundation of a Bespoke Solution
Every successful project begins with understanding. That’s why our process kicks off with an in-depth Exploration Session. During this stage, we take the time to get to know your company, your production processes, and the specific challenges you face in your wood coating operations.
This is not a surface-level conversation. We dive deep into your current systems, the performance of your existing coatings, productivity issues, and even your future aspirations — whether that’s improving your environmental footprint, enhancing finish quality, or increasing throughput. By truly understanding your business, we’re able to identify opportunities to deliver measurable improvements.
Evaluating the Best Path Forward
Armed with the insights gathered, our expert technical team moves into the Evaluation Phase. This is where we carefully assess how we can help you achieve four critical objectives: meet your company-specific goals, improve productivity, enhance coating performance, and increase profitability.
We don’t just pick a product from a catalogue. Instead, we craft a bespoke solution, considering the full range of coatings or adhesives that might suit your materials, application methods, and performance requirements. Once developed, we present the solution in a way that works best for you — whether that’s an online presentation or an in-person meeting. This ensures you fully understand what we’re recommending and why.
Bringing the Solution to Life — Test, Trial, and Training
Of course, the real test of any coating system is how it performs on your production line. That’s why the next stage — Execution — involves a practical, hands-on Test & Trial Session right at your facility.
Our team works closely with yours to trial the recommended products on your machinery, under real-world conditions. This allows you to see the benefits first-hand — whether that’s better coverage, faster drying times, improved durability, or reduced waste. After the trial, we sit down together to review the results, answer your questions, and fine-tune the solution if necessary. Your feedback is critical at this stage, and we won’t move forward until you’re completely confident in the system we’ve developed.
Enhancing Performance with Ongoing Support
What truly sets Redwood apart is that our relationship doesn’t end once the first consignment of coatings is delivered. The final — and perhaps most important — stage is Enhancement. This is where our ongoing support ensures you continue to get the best out of your new wood coating or adhesive system.
You’ll have a dedicated account manager, backed by our technical team, ready to assist whenever you need. Whether it’s further operator training, troubleshooting, or helping you adapt to new production demands, we’re always just a call away. We also schedule regular check-ins to ensure your system is performing as expected and to help you plan for future improvements.
Why Partner with Redwood for Your Wood Coating Needs?
Choosing Redwood means you’re getting more than a product — you’re gaining a long-term partner who is invested in your success. Our 4 E’s Solution Cycle is designed to give you confidence that every coating or adhesive solution we provide is tailored to your unique needs and goals.
With our approach, you can expect improved productivity, better finish quality, and systems that contribute to your profitability. Whether you’re looking for sustainable wood coatings, need to solve a specific performance issue, or simply want a supplier who understands the pressures of production, Redwood is ready to help.
Ready to Start Your Bespoke Wood Coating Journey?
If you’re ready to explore how a tailored wood coating or adhesive solution can transform your production, get in touch with us today. Let Redwood’s 4 E’s Solution Cycle guide you to better performance, improved productivity, and lasting results. Contact us on 02392233310 or sales@redwood-uk.com.